Read reviews from our happy customers
"Swan Property have managed my property for 14 years, during this time the service has been impeccable."
"I would like to take this opportunity to express my sincere gratitude to everyone I had the pleasure of being in contact with at Swan. From the outset I felt treated like a person and not like a" tenant". I have never rented before and was very concerned of what goes on in the world of lettings and to be honest I did hear some horror stories regarding the checking out and monies kept back etc.... I want to say you have a wonderful team there and I if I need to use an agent I will not look any further, as for recommendations please rest assured I will promote your business at every opportunity.
Great service, great team and an absolute pleasure."
"Donna, I must say that we have rented with few other agencies before but never before have we received such a great help and support as we have from you and Katie. I just want to thank you both and say I really appreciate it.."
"Hi - just to say thanks for all your assistance over the past 12 years or so with both Lyon Close and Copthorne. Maybe sometime in the future we can do business again!"
"Just to say that it's been a pleasure doing business with all of you at Swan, you've all been nothing less than professional and courteous all the way through. Please pass on my thanks and regards to Katie and Donna."
"I have entrusted my property to Jonathan, Donna, Katie and the rest of the team for the past ten years. In that time, they have always been professional, knowledgable, helpful and always approachable! I wouldn't hesitate for a moment to recommend Swan Property Management to anyone looking to rent out their property. They won't be disappointed!"
"I recently let out a property with Swan, the customer care and service was excellent from start to finish. Since my tenants have been in my property the after service has also been fantastic with regular checkups. My direct debit goes into my bank account on time every month. I would recommend Swan Property to anyone else and will definitely use them again if I ever need to."
"I have always been very happy with the service that Swan Property has given me. The tenants they have found have always been good and Swans response to any queries I might have has been helpful, quick and efficient. The maintenance team is also very good."
"Our experience as landlords with multiple properties managed by Swan has been absolutely first rate and having worked with other letting agents in Surrey and Berkshire can highly recommend Swan’s service as the best.
Response to the usual tenant complaints – plumbing, building or electrical - is immediate with a dedicated member of Swan staff on hand to call in the appropriate trade if necessary at short notice – the best way to keep one’s tenants happy. We are always reminded in good time when statutory lease renewals or boiler service certificates are required.
Above all we have never had to suffer a void with any of our properties managed by Swan. The team are always courteous and efficient in the re-letting process with a good waiting list of suitable tenants. It is Jonathon Davies’ detailed knowledge of the Crawley business and property scene which underpins Swan’s excellent service and will continue to ensure a profitable letting experience for landlords."
"We have known Jonathon Davies who is the Director of Swan Property Management (Crawley) Ltd for over 12 years. We are always very protective about our property and always wanted tenants who would look after our property the way we had looked after it. On my first meeting Jonathon I was assured that the tenants would be checked and the match would cause me no concern. Every time Swan Property has managed my property we have had a goodnight's sleep and have never worried about the property. We have been renting the house for over 12 years now and have tried 3 other managing agencies in Crawley over different years and have been disappointed by them as their tenants have ruined my property.
The house was refurbished in 2010 due to the house becoming tired and run down by other tenants and agencies not managing the property properly. Hand on my heart I can honestly say since 2010 when Swan property managed my house since the refurbishment the house is looking exactly the same since the day the new tenants took over and we have had 2 on-going annual contract extensions due to the tenants Jonathon's team has matched."
"Jonathon and his team have looked after two of my properties for over ten years. I have always found the caliber of his tenants to be excellent, resulting in not one void period or missed payment. If an issue did come up it was always resolved fairly, quickly and professionally. In summary I would not hesitate to recommend 'Swan' to any landlord or tenant."
"Billie just a note to thank you and Katie for the first class service provided by you both. After being let down at the last minute with our house rent from another agent the service from Swan Property in finding us an alternative, quality property at short notice was excellent. Many thanks for your professional service."
"I have used Swan to manage my property for more than 6 years. Their attention to detail when it comes to selecting tenants and understanding my needs is excellent. The maintenance team is swift and efficient, and Swan are quick to communicate. Overall, I can’t fault them."
"Dear Donna, some good news re maintenance matters ! Many thanks to you for getting this sorted out so quickly, it is much appreciated. Incidentally, I would also like to thank you for your efforts regarding informing the tenant that is their responsibility to sort out the locked guttering. I am afraid the efforts of the letting agents in Uxbridge, managing the property in which my son and his house mates are living this academic year, are not quite as efficient as those of Swan Property Management !!"
"Donna, Katie & Billie, Just to say thank you all for your help over the years whilst you have been renting out my property. We have always found you a very helpful, efficient and cheerful trio. All the best in the future."
Miss R.R & Mrs M.R
"A true test of any service provider is the efficient way they deal with problems. As a landlord for 7 years I have experienced the services of two Crawley letting agents, both were fine in their approach to finding tenants however when issues occurred with missed rental payments and the subsequent eviction Swan Property stepped up and provided extremely professional advice and service the exact opposite of the previous agent. Swan's handling of a very difficult situation was above my expectations and I have no hesitation in recommending them. Thank you to Jonathon and his team."
"Swan Property Management have been letting/managing my properties for the last seven years. They have always managed to let my properties quickly and handle the management of the properties in a professional manner. I would gladly recommend them to anyone."
"Swan Property Management has acted as my managing agents for some years. Their approach to tenant finding ensures that a quality tenant has always been found, and most importantly, rent paid on time. I would gladly recommend, and have recommended Swan to other Landlords I know."